Happy People. Happy Hot Tub. Guaranteed.
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You get 3 months to try ahhNatural along with 3 months of real person hot tub coaching. We pride ourselves on you LOVING your hot tub and are committed to making you smile. If you bought your ahhNATURAL products online from us you are instantly covered from the date of purchase. NOT DATE OF INSTALLATION. If you bought ahhNatural from a retailer you must register online to be covered.
What is covered?
1. Manufacturing defect. If you think there’s a flaw send us a picture and a written request for a replacement. We will let you know if we need the product returned to us depending on the need for inspection of the condition of the bag. Our goal is to offer the finest quality to our customers. AhhNatural is manufactured with care and inspected before shipping.
2. Performance and water quality. ahhNatural is proven to keep water clean and clear. If it’s not we will get to the root of your problem. This guarantee allows us to work with you to diagnose and resolve the root cause. Your observations are key. We will send you questions to help us help you.
The catch
Our guarantee allows us to be able to work to correct the problem before issuing a refund. ahhNatural is allowed to correct the problem with the full cooperation of the customer.
If any of the above conditions are violated the warranty is void. Our refund check will be issued after the return and inspection of the product. The process can take up to 60 days. Check amounts are less tax, shipping and handling. All Returns must be authorized by ahhNatural.
Your hot tub facts must be in compliance with our hot tub and spa specifications. Your use must fall within our compliance with our hot tub and spa specifications. Confirmation /proof of use and tub information (photocopy from Manual) is accurate with your original customer order facts when you placed your order (we take pride in assuring ahh is a great match for you and your tub).
We will require an exit interview within 2 weeks of the request of your return (this is how we learn). And will void the warranty if refused.
Any issues that are due to no fault of our own such as water source issues, bather loads, or hot tub/spa size specifications that fall outside of our user guidelines. Natural disasters, environmental exposures and contaminations are excluded from refunds. We will continue to coach you and personalize your maintenance plan to overcome any of these circumstances.
Refunds
It’s VERY rare, but If you are needing to request a refund in writing prior to shipping and return the item (with receipt) to be inspected to
ahhNatural, LLC 12036 Pine Forest Rd. Truckee, CA 96161
All Refunds will be issued less shipping and tax. Please request return labels or include the receipt for postage. Credit can take up to 30 days. All Returns must be authorized by ahhNatural prior to retuning product to us.
Returns
CHANGE OF HEART. If you bought your ahhNatural Kit directly from us and have not used your ahh Kit, there is a $25 re-stocking fee. The request must be made inside of 14 days from the date of purchase. Refunds will be issued less shipping and tax. But can include equivalent return postage. Return shipping is the responsibility of the customer, please include the tracking number if you provide the. Credit can take up to 30 days and will be issued to the CC used for purchase.
DO NOT mail products to ahhNatural bought from a retailer. Credits for items purchased will be made by the retailer and are not the responsibility of ahhNatural. In the case of manufacturer defects, we will gladly provide a replacement of up to 3 months of purchase. Submit your request, receipt in writing with photographs to info@ahhNatural.com
What you agreed to when you placed your order:
1. I will not hold ahhNatural accountable for water quality issues or product performance due to my originating water source, poor maintenance practices, environmental or people contaminates outside of ahhNatural’s product specifications.
2. I will use my common sense to keep friends and myself safe by not bathing in water that is not well maintained or compromised. You understand if you slack off on maintenance, allow contaminants into your tub that shocks of sanitizers may be necessary.
3. You agree to always use your common sense; don’t bathe in any water that is suspect. You have sole responsibility to keep your hot tub well maintained and safe.
4.You agree not to hold ahhNatural, LLC liable for choosing not to abide by your local laws that may require use chemicals.
5. You will not hold ahhNatural accountable for any possible dissatisfaction due to inaccurate facts. The facts you provided ahhNatural are 100% accurate, knowing that if they are not, this could affect the performance of the ahhNatural system and the success using ahhNatural.
6. I will not hold ahhNatutral liable if damage is done to my hot tub equipment due to misuse, overuse or spills.
Content Disclaimer Content on this Site is provided for informational purposes ONLY. Our information is not intended to treat or cure prevent any health conditions. Our content is based on our own research and our own experience. We make reasonable efforts to make sure we presented information that is accurate but do not guarantee that any of the information is absolute, complete, reliable or error-free. We assume no responsibility for any errors or omissions in any content presented on this Site or any other platform we upload content to, or any links to any other web resources in any of our content.
EPA disclosure Information and statements have not been evaluated or reviewed by the EPA or FDA or NSA.Our suppliers EPA Establishment # 90459-TN-001
ahhNatural, LLC is not a sanitizer, biocide, or pesticide. The EPA will only register a product as a sanitizer, biocide or pesticide if it contains an “active ingredient” that is toxic or deadly to animals and/or plants. ahhNatural does not contain any “active ingredient” listed by the EPA, OSHA, or the NSF. Therefore the product cannot be registered as a pesticide, algaecide, or biocide. Our suppliers EPA Establishment # 90459-TN-001
Copyrights and other stuff.The information on our Site is provided “as is.” We make no guarantees there are no error such as technical, spelling errors, photographic errors and have not reviewed all of the sites linked to our website and is not responsible for the contents of any such linked site. Product names, logos, brands, and other trademarks featured or referred to within the text and photos of the website and products offered are the property of their respective trademark holders.
What is covered?
1. Manufacturing defect. If you think there’s a flaw send us a picture and a written request for a replacement. We will let you know if we need the product returned to us depending on the need for inspection of the condition of the bag. Our goal is to offer the finest quality to our customers. AhhNatural is manufactured with care and inspected before shipping.
2. Performance and water quality. ahhNatural is proven to keep water clean and clear. If it’s not we will get to the root of your problem. This guarantee allows us to work with you to diagnose and resolve the root cause. Your observations are key. We will send you questions to help us help you.
The catch
Our guarantee allows us to be able to work to correct the problem before issuing a refund. ahhNatural is allowed to correct the problem with the full cooperation of the customer.
If any of the above conditions are violated the warranty is void. Our refund check will be issued after the return and inspection of the product. The process can take up to 60 days. Check amounts are less tax, shipping and handling. All Returns must be authorized by ahhNatural.
Your hot tub facts must be in compliance with our hot tub and spa specifications. Your use must fall within our compliance with our hot tub and spa specifications. Confirmation /proof of use and tub information (photocopy from Manual) is accurate with your original customer order facts when you placed your order (we take pride in assuring ahh is a great match for you and your tub).
We will require an exit interview within 2 weeks of the request of your return (this is how we learn). And will void the warranty if refused.
Any issues that are due to no fault of our own such as water source issues, bather loads, or hot tub/spa size specifications that fall outside of our user guidelines. Natural disasters, environmental exposures and contaminations are excluded from refunds. We will continue to coach you and personalize your maintenance plan to overcome any of these circumstances.
Refunds
It’s VERY rare, but If you are needing to request a refund in writing prior to shipping and return the item (with receipt) to be inspected to
ahhNatural, LLC 12036 Pine Forest Rd. Truckee, CA 96161
All Refunds will be issued less shipping and tax. Please request return labels or include the receipt for postage. Credit can take up to 30 days. All Returns must be authorized by ahhNatural prior to retuning product to us.
Returns
CHANGE OF HEART. If you bought your ahhNatural Kit directly from us and have not used your ahh Kit, there is a $25 re-stocking fee. The request must be made inside of 14 days from the date of purchase. Refunds will be issued less shipping and tax. But can include equivalent return postage. Return shipping is the responsibility of the customer, please include the tracking number if you provide the. Credit can take up to 30 days and will be issued to the CC used for purchase.
DO NOT mail products to ahhNatural bought from a retailer. Credits for items purchased will be made by the retailer and are not the responsibility of ahhNatural. In the case of manufacturer defects, we will gladly provide a replacement of up to 3 months of purchase. Submit your request, receipt in writing with photographs to info@ahhNatural.com
What you agreed to when you placed your order:
1. I will not hold ahhNatural accountable for water quality issues or product performance due to my originating water source, poor maintenance practices, environmental or people contaminates outside of ahhNatural’s product specifications.
2. I will use my common sense to keep friends and myself safe by not bathing in water that is not well maintained or compromised. You understand if you slack off on maintenance, allow contaminants into your tub that shocks of sanitizers may be necessary.
3. You agree to always use your common sense; don’t bathe in any water that is suspect. You have sole responsibility to keep your hot tub well maintained and safe.
4.You agree not to hold ahhNatural, LLC liable for choosing not to abide by your local laws that may require use chemicals.
5. You will not hold ahhNatural accountable for any possible dissatisfaction due to inaccurate facts. The facts you provided ahhNatural are 100% accurate, knowing that if they are not, this could affect the performance of the ahhNatural system and the success using ahhNatural.
6. I will not hold ahhNatutral liable if damage is done to my hot tub equipment due to misuse, overuse or spills.
Content Disclaimer Content on this Site is provided for informational purposes ONLY. Our information is not intended to treat or cure prevent any health conditions. Our content is based on our own research and our own experience. We make reasonable efforts to make sure we presented information that is accurate but do not guarantee that any of the information is absolute, complete, reliable or error-free. We assume no responsibility for any errors or omissions in any content presented on this Site or any other platform we upload content to, or any links to any other web resources in any of our content.
EPA disclosure Information and statements have not been evaluated or reviewed by the EPA or FDA or NSA.Our suppliers EPA Establishment # 90459-TN-001
ahhNatural, LLC is not a sanitizer, biocide, or pesticide. The EPA will only register a product as a sanitizer, biocide or pesticide if it contains an “active ingredient” that is toxic or deadly to animals and/or plants. ahhNatural does not contain any “active ingredient” listed by the EPA, OSHA, or the NSF. Therefore the product cannot be registered as a pesticide, algaecide, or biocide. Our suppliers EPA Establishment # 90459-TN-001
Copyrights and other stuff.The information on our Site is provided “as is.” We make no guarantees there are no error such as technical, spelling errors, photographic errors and have not reviewed all of the sites linked to our website and is not responsible for the contents of any such linked site. Product names, logos, brands, and other trademarks featured or referred to within the text and photos of the website and products offered are the property of their respective trademark holders.
